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Delivery & Returns

Delivery Policy

At Lanzafiesta, we want to ensure that you receive your orders in a timely manner. We offer various delivery options to cater to your needs, and our packaging is designed to keep your items safe and secure during transit.
 
We are committed to providing you with a seamless delivery experience. If you have any specific delivery requirements, feel free to contact us, and we will do our best to accommodate your requests.

Return & Refund Policy

We understand that sometimes you may need to return or exchange a product. Our return and refund policy is designed to make this process hassle-free for you. Whether you've changed your mind about a purchase or encountered an issue with a product, we are here to assist you every step of the way. Unfortunately, due to the nature of the customisation required for personalised gifts, we are unable to offer a refund on these items, unless an error is made by us. Please check all personalised elements before confirming at point of purchase.
 
Your satisfaction is our priority, and we strive to handle returns and refunds with efficiency and professionalism. If you have any questions about our policy, please don't hesitate to contact our customer service team.

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